Harmony Provisioning & Billing


The Harmony Provisioning & Billing system is designed as two separate but fully integrated components. The provisioning system is designed to allow the operator to easily add, delete or modify subscriber units. The Billing system allows the operator to attach billing plans to subscriber units and bill for both measured and non-measured, flat rate, charges



CRI Harmony Provisioning System



The CRI Harmony Provisioning system is designed to facilitate and simplify the process of provisioning the Motorola Harmony Wireless Communication System.  It allows the system operator to perform virtual real time provisioning of the system in an orderly and effortless manner


Some of the features include ……………


The system allows for the addition, removal, and modification of subscriber units and fleets on the Harmony system. It provides context sensitive help, browse lookups of available data, and an internal system designed to prevent the entering of out of range data.


It provides for the replication of fleets and subscriber units in an effort to decrease data entry time and increase accuracy. It interfaces with the CRI Harmony Billing system to insure that activated subscriber units are billed.

It also interfaces with the CRI Accounts Receivable system to allow for automatic deactivation of delinquent accounts.



The system allows for suspended service and reactivation. The system will also manage more than one Harmony system.







Ability to update BILLING automatically when changes are made to already provisioned units.


Enhanced pooling functionality.


Provisioning and Billing of all release 3 features.


Enhanced Billing Scheme functionality.






Computer Resources Mobile Radio Billing System is designed to provide a detailed and comprehensive billing interface for all types of Mobile Radio systems, from the simplest to the most comprehensive, even cellular.  It is designed to interface and download airtime billing information from most switch/ controller manufacturers.


The Mobile Radio Billing System interfaces directly with Accounts Receivable, which allows enrollment of radios for billing without repetitive customer information entry.  After airtime and other billable services are calculated, and invoices generated, this allows direct posting into accounts receivable and general ledger.


CRI has designed MRB to provide the mobile operator with a wide range of flexible billing options.  It provides a virtually unlimited number of user selected usage rate and flat rate subscriber billing options. Subscriber services may be one time or recurring. It allows for pooled or un-pooled usage rate billing with or without rollover minutes. It provides up to six tiers of usage rate billing. The system allows for selected proration by service


MRB provides up to thirteen call classifications at this time, six dispatch, and seven interconnect. Each call class may be defined with different pools, tiered rate plans, and discounts. 


Operators may mix different manufacturers equipment in the same billing system. CRI has designed a wide range of data loaders and call calculation software to recover call data and produce a unified call history file.  This call history file in combination with the master billing record and the accounts receivable information allows the Mobile Radio Billing System to be an extremely powerful reporting engine.  A wide range of both summary and detailed reports are available covering the complete spectrum of mobile radio management.


The ability to maintain individual radio billing and information records, integrate multiple manufacturers, provide flexible billing options, and integrate into a wide range of other billing and accounting modules provides the mobile operator with that extra edge necessary in today’s competitive marketplace.



Features Include:


An unlimited number of Billing Schemes may be setup, which contain both Subscriber Services and Usage Rates.


Thirteen available call classes, 6 dispatch and 7 interconnect. Each call class for a radio may be defined with different pools, tiered rate plans, and discounts.


Subscriber handset billing is automatically setup at the time of insertion or provisioning by the selection of a Billing Scheme.


The Billing Scheme attached to subscribers unit may be modified.


The “Trickle Feature” feature in billing schemes allows for mass vale changes in billing records.


Billing Scheme Features;


Allows for a choice of Invoice, Detail, Summary or no-invoice


Allows for deactivation of subscriber unit for non-payment over “X” days on systems that include provisioning.


Allows for selection of billing status.


Allows for seasonal activations and deactivations with a choice of continued billing.


Allows for the billing of a wide range of user selected usage rates. These usage rates may be billed per each or per minute.


Allows for the pooling of minutes in usage rate billing with or without shared and with or without rollover minutes.


Allows for up to six tiers of usage rate billing.


Allows for the billing of an unlimited range of subscriber services.


Subscriber Services may be one time or recurring.


Allows for the proration of subscriber services by service.


Recurring subscriber services may be monthly, quarterly, semi-annually, or annually.


Credits may be entered to apply to the next invoice.